Support for Nuxeo ECM Deployments
Outstanding Service From a Skilled, Experienced Team
Technical support at Nuxeo, an integral part of the R&D team, is another point of connection between the customer and the platform designers. Besides resolving issues, Nuxeo Support channels customer comments, questions and suggestions to the product teams to ensure that platform evolutions are closely tied to the customer experience. Highly skilled, well trained, and passionate about service, your project success is their goal. Nuxeo Connect Premium Support options offer access to the expertise of the Nuxeo Support team and SLAs that guarantee the high availability of your content applications. Service Level Agreements to Ensure Quick Problem Resolution
Nuxeo Connect Premium Support options are packaged and priced to provide response times in line with the critical nature of your content applications. Three service level options - Silver, Gold, and Platinum - ensure commitments to response times for bug fixes, patches, issue resolution and support hours.
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