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Connect Operations
Dedicated to network operation centers, Connect Operations
guarantees the best use of Nuxeo’s software & the
highest level of service.
Connect Operations is dedicated to live Nuxeo instances. This
service provides to operations team the support they need to
guarantee the high availability of the applications they
manage.
Functional Support
Functional support provides to administrators all the support
they need and the answers about the usage and configuration of
Nuxeo’s solutions.
Registered customer can easily access to Nuxeo’s experts
as level 2 functional support.
Nuxeo’s knowledge base (based on answered cases) is a
powerful tool to get a quick access to the cases already
answered and to share valuable and exclusive content with Nuxeo
connect customers.
Key benefits:
Network operations centers need to offer the highest
availability of the application and handle issues related to IS
integration.
Connect Operations provides to network operations centers a
high level access to Nuxeo’s experts helping them to
resolve all issues they have to handle.
Nuxeo provides first class services based on strong processes
and availability to offer the best usage of Nuxeo’s
software to your end users.
Key benefits:
ServicesFunctional & Technical Support
Network Operation Centers Support
Certified Components
Summary
Commitment
Nuxeo provides Nuxeo Platform bug fixes to subscribers for both
major and blocking issues.
This commitment only concerns anomalies in the generic Nuxeo
Solutions. They don’t include specific developments
implemented by Nuxeo or other companies.
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Email: 
11-15 Betterton Street, London, WC2H 9BP, United Kingdom
