Partner Program OEM

Overview

  • Nuxeo and Docxa have the will to develop strong and durable technical and business alliance. This document aims at describing Nuxeo Partner Program and how it could fit with Docxa needs.
  • Nuxeo Partner Program is designed to provide system integrators with the best way to use, develop and sell Nuxeo solutions to their customers.
  • Nuxeo Partner Program main goal is to develop long term relations based on:
    • Technical assistance
    • Joint communication
    • Shared sales effort

Partner offering

Technology

  • Supported Communication
  • Marketing Material Access
  • Partner Support Access
     
     
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Certified

  • Discount on Nuxeo services
  • Joint Communication
  • Unlimited Partner Support Access
  • Supported Sales Effort
     
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Strategic

  • Discount on Nuxeo services
  • Access to development tools and methods
  • Roadmap Influence
  • Joint Communication
  • Unlimited Partner Support Access
  • Joint Sales Effort

Synthèse

Nuxeo Partner Program Technology Certified Strategic
Development Benefits
Influence on roadmap (number of votes) 50 100 200
Nuxeo Development Environment Access No Yes Yes
Access to Nuxeo Connect Partner Limited (10 issues/year) Unlimited Unlimited
Discount on Future Training No 15% 25%
Discount on Future Consulting No 15% 25%
Discount on Nuxeo Connect Partner or Operation No 15% 25%
Free Nuxeo Certification No No Yes
Communication Benefits
Company information on Nuxeo Website Logo Logo & profile Logo & profile
Nuxeo Logo on partner Website Yes Yes Yes
Marketing material access Yes Yes Yes
Joint Marketing Campaigns No Yes Yes
Joint Events & co-exhibition No Yes Yes
Press Releases Supported Joint Joint
Sales Benefits
Sales and Marketing Training No Yes Yes
Sales and RFP’s answer material access No Yes Yes
Joint pre-sales effort No No Yes
Named Business Development Manager No No Yes
Nuxeo Services Resell Discount No 20% Depends of annual revenue commitment
Requirements
Training No Integration & Development Course Integration & Development Course
Annual Fee Yes Yes No
Annual Revenue Commitment No No Yes - to be defined

Developments benefits

  • Influence on roadmap: Each partner can submit a new feature in the Nuxeo 5 roadmap next milestones. A vote process gives the opportunity to the partner who is requesting the new feature to make it happens in the next release.
  • Nuxeo Development Environment Access: Nuxeo gives its partner the very unique opportunity to use its own development environment. This development environment relies on the state of the art of quality and development software especially selected by Nuxeo.
  • Access to Nuxeo Connect Partner: Nuxeo Connect Partner is an integrated support offering especially designed to fit our partners needs. Every partners may upgrade its Nuxeo Connect partner to a Nuxeo Connect Partner or Operation subscription if needed.
  • Discount on Nuxeo Services: Nuxeo Partner Program gives access to discounts on Nuxeo Services such as training, consulting and support.
  • Free Nuxeo Certification: Nuxeo Partner Program may include a free certification program for our partner’s technical team.

Communication benefits

  • Company information on Nuxeo Website: Nuxeo Partner Program includes joint communication and web presence. Nuxeo publishes its partner logo and company profile on its partner corporate web page.
  • Nuxeo Logo on partner Website: Each Nuxeo Partner have the opportunity to use Nuxeo official logo on their websites.
  • Marketing Material Access: Nuxeo provides to its partner exclusive marketing material, to help them in their marketing operations, such as nuxeo comparison matrix, technical datasheets, white papers, functionnal documentation.
  • Joint Marketing Campaigns: Nuxeo may give access to its customer database to help its partner to build efficient marketing campaign.
  • Joint Events & co-exhibition: Nuxeo organizes events to present its partner products & offering.
  • Press Releases: Nuxeo co-write and broadcast its partner press release in the case or joint PR or provides quotes in the case of supported PR.

Sales benefits

  • Sales and Marketing Training: Nuxeo provides one course per year to the consultant and sales representatives of its partners. These 2 days courses give them the opportunity to empower their knowledge about Nuxeo’s solutions and offering.
  • Sales and RFP’s answer material access: Nuxeo provides pre-written RFP’s answers when needed.
  • Joint pre-sales effort: Nuxeo Consultant and pre-sales engineers may assist our partners sales team during presentation to final customers.
  • Named Business Development Manager: To develop a long term partnership relation, nuxeo provides a single Business Development contact to its partners. This single contact is the prefered access to Nuxeo partner services and will help you to build a strong market presence on top of our solutions.
  • Nuxeo Services Resell Discount: Nuxeo makes applies discounts on its regular service rates.

Requirements

  • Annual Fee: An annual fee is required to access the services provided by the Nuxeo Partner Program.
  • Annual Revenue Commitment: A minimum annual revenu commitment is required to access Nuxeo Strategic Partner Program and to get extra reselling discounts. All annual revenue commitment have to be paid to Nuxeo at the end of each year. Each partner has to share with Nuxeo its sales forecast.
  • Training: Partners have to acquire real technical knowledge to be able to resell Nuxeo services and support. Our partners technical teams have to follow Nuxeo 5 integration and development training course to access certified and strategic partner program services.

Training Program

Technical Course: Nuxeo 5 Integrator

  • Goal > Nuxeo integration
  • Components
    • Nuxeo’s technical & functional overview
    • Document model
      • Schemas, document types, Actions & capabilities
      • CoreDocument, DocumentModel & DataModel
      • Layout & forms
    • Workflow & Lifecycle
      • JBPM overview
      • Nuxeo Workflow Model
    • Extension point model
      • Nuxeo Runtime extension point model
      • Extension points used for configuration
    • WDK Development
      • Seam & JSF
      • WDK services
  • Key points
    • Duration: 5 days
    • Attendees Profile : JEE integrator

Technical Course: Nuxeo 5 Developer

  • Goal > Nuxeo development (core architecture understanding, new component development)
  • Components
    • Core development
      • API overview
      • Extension points overview
      • Core build & deployment
    • Enterprise component development
      • JEnterprise component stack architecture overview
      • JEE services integration
      • Content model hierarchy
      • Standard component overview
      • JDevelopment Environment configuration
  • Key points
    • Duration: 8 days
    • Attendees Profile : JEE developer

Access to Nuxeo Connect Partner

Nuxeo Connect Partner Access

  • Nuxeo Connect Partner Access is designed for Partner who are embedding Nuxeo in their own application.
  • This service provides to developers and project managers Nuxeo’s technical and functional expertise to guarantee high quality and reliability of custom/vertical applications.
  • Connect Partner mainly provides:
    • Functional and technical support
    • Guaranteed response time
    • Access to the online portal support and issue tracker
    • Access to Nuxeo’s knowledge base
  • Connect Partner is the perfect solution to secure your project! It offers the best of Nuxeo’s expertise and help your technical team to acquire a strong knowledge of the platform.

Processus

Nuxeo Connect Partner : Processus

Functional

  • Connect Partner Functional support provides to functional administrators all the support they need and the answers about how to use and configure Nuxeo’s solutions.
  • Customers can easily get access to level 2 Nuxeo’s ECM experts.
  • Nuxeo’s knowledge base (based on anonymized cases) is a powerful tool to get a quick access to real-world cases and scenarios.
  • Key benefits:
    • Available during office hour
    • Online issue tracker
    • Nuxeo knowledge base access
    • Answers from Nuxeo experts

Development

  • Developers need to rely on a stable and efficient platform to provide high quality applications. They need high quality and up to date documentation to speed their development and deliver the best value to their users.
  • Connect Partner provides a preferred access to Nuxeo’s experts, helping them in delivering their applications. It also provides code and architecture review to secure the development phase and insure state-of-the-art architectures & design patterns.
  • Connect Partner provides a strong assistance to developers, reducing projects’ time and improving development ease & efficiency.
  • Key benefits:
    • Online issue tracker
    • Access to knowledge base
    • Nuxeo’s core team access

Services

  • Support Portal: customers get a personal access to Connect Support Portal. This portal is the unique access to connect services.
  • Component registration: This service offers the opportunity to register software components they use and to receive related informations & updates.
  • Certified Answers: Connect Support Portal offers a dedicated search interface to Nuxeo technical documentation and some exclusive content.
  • Case Management: online issue tracker with Nuxeo’s issue tracker, directly handled by Nuxeo’s experts.
  • Core Team Access: Nuxeo’s Core Team directly manages your issues.
  • Developers assistance: design assistance, architecture & code reviews, state of the art design patterns.

Development Services

  • Development services
    • Bug reporting: Preferred access to Nuxeo’s issue tracker to report core issues and get them fixed quickly.
  • Certified Components
    • Certified releases: Privileged access to stable Nuxeo releases usable in a production environment. These releases are virus free guaranteed.
    • New components exclusive access: Connect Production provides an access supported pre-releases of Nuxeo components.
    • Certified updates: Preferred access to certified updates and upgrade tools.

Nuxeo Connect Partner Access

Nuxeo Connect Partner Services
Support Times 9h30-17h30 — 5 days/7
Response Times 2 days
Global coverage Nuxeo 5 EP
Communication e-mail
Registered contacts 2
Functional assistance Yes
Development assistance Yes
Architecture review No
Code audit No
Patches and updates access Yes
Online issue tracker access Yes
SVN Search Yes
Relevant topic subscription Yes
Custom notifications Yes
Generic bug fixing No
Generic bug report Yes
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