Nuxeo • Connect

Maintenance and Support Packages Tailored for Project Needs

Nuxeo Connect is our comprehensive subscription offering delivering high-quality software maintenance, support, and premium tools for the entire Nuxeo Enterprise Content Management offering . ECM deployments achieve a return on time and resource investment much faster when clients subscribe to Nuxeo Connect.

Customers subscribing to Nuxeo Connect are assured of service level agreements for problem resolution, certified patches, value-added design, configuration, monitoring and management tools, as well as product updates in accordance with our product lifecycle policy.

Nuxeo Connect customers have access to other premium tools and support packages that are specifically tailored to fit their requirements. The support packages target developers and operations, tiered by Silver, Gold, or Platinum service level agreements, to give Nuxeo's customers flexible, value-added options for the maintenance of their content applications.

• Nuxeo Connect - Base is the core of the program delivering maintenance assurances and commitments on a per-application basis. A clear pricing model allows organizations of all sizes to scale their Nuxeo Connect experience as content applications expand. Nuxeo Connect - Base is the entry point for the other packages.
• Nuxeo Connect - Developer is the support package designed for project and software development teams as they build content applications. This support package delivers the technical and functional expertise to guarantee high quality and reliability of custom/vertical content applications.
  • Nuxeo Studio , the hosted configuration and customization environment for the Nuxeo ECM offerings, is available with the Nuxeo Connect - Developer package.
• Nuxeo Connect - Operations is designed to help customer teams manage their production Nuxeo ECM application. Subscribers to the Nuxeo Connect - Operations offering get the support needed to guarantee the high availability of the content applications the business relies upon.