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Nuxeo • Connect

Subscription support for Nuxeo ECM software

Nuxeo Connect - Developer is the support package designed for project and software development teams as they build content applications with Nuxeo's ECM software. This support package delivers the technical and functional expertise to guarantee high quality and reliability of custom/vertical content applications. Nuxeo Connect - Developer subscribers receive unlimited cases on API, coding, integration and customization issues specific to application builders.

Nuxeo Connect - Developer subscribers have access to Nuxeo Studio.


Service Level Agreements - Per Repository

Nuxeo Connect - Developer Silver Gold Platinum
Hours Business hours Business hours 24/7
Contacts 1 2 5
Critical Bug Fixing Unlimited Unlimited Unlimited
Major Bug Fixing No Unlimited Unlimited
Questions Unlimited Unlimited Unlimited
Custom Release No No Yes
Critical Bug Fixing Time 1 business week 3 business days 1 business day
Major Bug Fixing Time No 5 business days 3 business days
Response Time for Questions 2 business days 1 business day 4 business hours
Nuxeo Studio Project Tokens 1 1 2

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