Social Media and the New World of Content Management
The topic of "Social Media and the New World of Content Management" is one I've been researching and writing on for a couple of years. This is an essential topic and an area that is still very much in early stages for most organizations.
As the world of work shifts into an increasingly electronic mode, and the rise of the participatory web makes it easy for companies to communicate in both a more social workplace and social marketplace, new challenges arise. Rethinking rules of engagement, customer communication practices, content capture and preservation requirements mean organizations need to consider what 'social compliance' might mean to their business.
Category: Industry Insight