A quote from Walker states “Customer experience will overtake price and product as the key brand differentiator by 2020!” and the CFO of Hamilton Insurance Group has been quoted as saying “Disruption in other industries has created an expectation of what the customer experience should be like in the 21st century.”

More than ever, companies that deliver content-rich touchpoints are raising the bar in delivering a superior customer experience. But how can organizations compete when decades of valuable content and data are locked away in information landfills?

In this webinar on-demand, AIIM’s Alan Weintraub and Nuxeo’s Frank Rocha lay out the future of application modernization and the path to successfully competing with market disruptors who excel at delivering on customer preferences.