According to Intelligent Insurer’s Claims Survey, nearly 60% of insurance executives identified touchless claims as the innovation that has the greatest potential to drive efficiency. As more and more customers head online—and use mobile devices in the claims process—it’s the ideal time to discover how you can get ahead through embracing touchless and virtual claims, developing a frictionless customer journey and reducing your costs.
During the 1-hour on-demand webinar you’ll find out how to:
- Create the right talent and technology infrastructure to ensure you’re ready for the touchless claims revolution; get your data strategy in good working order so you can plug automation into the claims process; gain new insights from business-specific AI analysis; and avoid common pitfalls
- Support each touchpoint in the claims customer journey with the optimum mix of technology and human intervention to seamlessly expedite the process
- Understand why touchless claims call for a more sophisticated fraud detection process with earlier risk profiling, and use analytics and machine learning to streamline genuine customers through the process with minimal risk and reduced operational costs
- Move from proof-of-concept initiatives that require AI expertise and instead focus on business-ready tools that support your critical business objectives and processes—such as analysing and gaining actionable insights from image and video content