Case managers in the insurance and financial services industries today face a landscape of unprecedented complexity. No longer limited to documents and data, cases today may involve image, video, and even 3-D files, and expectations for omnichannel customer experience have never been higher.
Imagine case management done right: inbound documents, images, and videos are sorted automatically with AI, and case managers with the most likely responses at their fingertips, with straight-through processing for the most common response workflows.
For too long, financial services and insurance companies have been limited by their case management choices. Legacy systems have failed to adapt to the pace of change, and offer a disjointed, high-touch case management experience that doesn’t scale to meet 21st-century challenges.
Nuxeo brings all the content and data you need together from any application or repository, with an open-source, low-code platform that delivers full case management capabilities with one modern, holistic solution.Modern Information Management
Search and retrieve relevant documentation regardless of format, type, size, or location in the organization, and integrate content and process automation for greater efficiency and added value
Use AI to classify and distribute content, examine prior case history and suggest solutions, and automatically identify and provide helpful information for insured based on claims.
Develop new case management applications in days or weeks, not months or years, and quickly adapt to changing regulatory requirements or evolving technology stacks.