Case Management

From financial applications, insurance claims, and complex contract processing, Nuxeo lightens the load of your most content intensive processes.

Unified View with an Open Source Case Management System

Eliminate inefficiencies. Nuxeo’s case management tools streamline and automate complex workflows, so your case managers can focus on what counts: getting the job done.

More specifically, caseworkers are presented with a single view of their tasks, instructions, and associated content allowing them to make informed decisions more quickly.

Challenge

Case flows aren't well understood

Challenge

Case flows aren't well understood

Solution

Good tools make great process easy.

Our graphical case modeler lets employees easily and collaboratively map out workflows, including the ability to custom-design caseworker dashboards.

Challenge

Case workers can’t find the content they need

Challenge

Case workers can’t find the content they need

Solution

Consolidate content.

Our virtual repository makes all your content and data accessible from a single location that intuitively connects to your existing workflows.

Challenge

Managing information through ECM solutions is not enough

Challenge

Managing information through ECM solutions is not enough

Solution

Eliminate inefficiencies.

Nuxeo offers case managers a single view of their tasks, instructions, and associated content, lightening the load of the most process-intensive workflows.

That makes more time for them to focus on the work that counts: strategic thinking, big picture projects, and more.

Case Management Features

Rich Meta-Data

Define the content model for the specific needs of your business, with custom metadata and vocabularies for simplified content description and discovery.

Support for All Content Types

Rich content is becoming a bigger part of the way you communicate. Case management needs to handle this content seamlessly and provide all the features you expect (and more) from managing traditional content.

Case 360 Relationships

It’s not only the content that provides context. Give your caseworkers the 360 degree view they need by automatically attaching relevant historical data to current cases.

Workflows

Put all your content to work with native workflow. Quickly review and approve content, create cases, model and optimize your business processes.

Superior User Experience

Users can work the way they want, enhance user productivity through tight integration with business and productivity applications like Adobe Creative Suite, Office 365, Slack, Google Drive/Docs.

Analytics

Native content and process analytics gives you insight into your business. Identify process bottlenecks, your most active customers, and the content that matters most.

Data is Key

Completely modern, modular, architecture. We only invest in innovation.

Architecture Matters

If you get it wrong, you can’t change it later.

Change is a Process

To succeed, your technology must keep up. You should never go legacy again.

People Come First

We have to earn your business every day because you’re only as good as your latest contribution.

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TBWA

Stefan Born - Director of IT, Germany, Central and Eastern Europe

We leveraged Nuxeo’s highly pluggable and extensible API to integrate activity events generated by our existing tool within custom Nuxeo workflows. Read more
Electronic Arts

Steve Scivally - RPM Director

We accelerated our time to deployment by nearly 50%. Read more
LVMH
Verizon
CVS Pharmacy
FICO
Nucleus Research
We found that Nuxeo users are almost evangelical in their support of the Nuxeo Platform.
Gartner Magic Quadrant Content Services Platforms
Discover why Gartner has recognized Nuxeo as a Visionary in the 2017 MQ for CSP.
Forrester
Aragon Research
Goldman Sachs
Kennet Partners

Get a Case Management Demo

See how Nuxeo’s Content Services Platform can help your organization unlock the value of your digital content. Please complete the form and we’ll be in touch shortly to schedule your demo.