Case Management

From financial applications, insurance claims, and complex contract processing, Nuxeo lightens the load of your most content intensive processes.

Unified content and case management

Nuxeo Case Management is architected from the ground up to be a single unified offering that helps customers automate the most complex, content intensive cases. This frees up caseworkers to focus on more strategic tasks while eliminating rote inefficiencies. More specifically, caseworkers are presented with a single view of their tasks, instructions, and associated content allowing them to make informed decisions more quickly.

Challenge

Case flows aren't well understood

Solution

An intuitive, graphical, drag and drop case modeler

With document case flows in Nuxeo's graphical case modeler, users can collaboratively describe the process, the types of content required, and design the desired caseworker dashboard.

Challenge

Case workers can’t find the content they need

Solution

A virtual repository

We understand that content is spread throughout your enterprise. Consolidating all that content in a single repository is expensive and can compromise existing systems. Nuxeo addresses this challenge by creating a virtual repository that connects to your existing content stores.

Product Features

Rich Meta-Data

Define the content model for the specific needs of your business, with custom metadata and vocabularies for simplified content description and discovery.

Support for All Content Types

Rich content is becoming a bigger part of the way you communicate. Case management needs to handle this content seamlessly and provide all the features you expect (and more) from managing traditional content.

Case 360 Relationships

It’s not only the content that provides context. Give your caseworkers the 360 degree view they need by automatically attaching relevant historical data to current cases.

Workflows

Put all your content to work with native workflow. Quickly review and approve content, create cases, model and optimize your business processes.

Superior User Experience

Users can work the way they want, enhance user productivity through tight integration with business and productivity applications like Adobe Creative Suite, Office 365, Slack, Google Drive/Docs.

Analytics

Native content and process analytics gives you insight into your business. Identify process bottlenecks, your most active customers, and the content that matters most.

Data is Key

Completely modern, modular, architecture. We only invest in innovation.

Architecture Matters

If you get it wrong, you can’t change it later.

Change is a Process

To succeed, your technology must keep up. You should never go legacy again.

People Come First

We have to earn your business every day because you’re only as good as your latest contribution.

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They Trust Us

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Get a Nuxeo Demo

See how Nuxeo’s Content Services Platform can help your organization unlock the value of your digital content. Please complete the form and we’ll be in touch shortly to schedule your demo.

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