The Future of Product Knowledge Management

The Future of Product Knowledge Management

This brief explores how product companies can build next-generation knowledge management applications for sales and support teams.

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What's inside

Customers expect more information about products than ever — and have high expectations for the teams who respond to their inquiries. Unfortunately, many product companies struggle with legacy systems that make it difficult or impossible to connect these downstream teams to the upstream parts of the process that are relevant to consumers.

With with the Nuxeo Content Platform, sales and support teams can:

  • easily find up-to-date product information spread across multiple systems
  • on-board new team members faster than ever
  • improve customer satisfaction with faster and more accurate answers

Discover how Nuxeo helps product companies build next-generation product knowledge management applications that involve omnidirectional information exchange, amplifying the voice of the customer to create more successful products.

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LVMH
Generali
TBWA
ABN AMRO