Case Management for Government

Nuxeo empowers government agencies and investigators to expedite vital services, optimize case outcomes and safely share information with the public and other agencies.

French Government
DILA, part of the French Prime Minister’s Office responsible for managing and publishing legal and administrative information, uses the Nuxeo Platform for critical case management applications. Read the case study >

Access

«Finding and gathering case information means sifting through paper documents and departmental silos of information. It's a big waste of time.»

    A single unified repository for all content and case management data

  • Import documents, images and other content from any source, including scan and file capture tools
  • Automatically assign new content to a new or existing case
  • Integrate related data from ERP, CRM and other external sources

Workflow

«Investigations, legal decisions and other key services proceed slowly due to manual paper-based work forms and processes.»

    Flexible global workflow engine:

  • Replace paper-based work orders with custom web forms, triggering work processes upon submission
  • Track approvals for new and revised documents and other media
  • Track workflow status of every case; analyze workflow performance using built-in analytic dashboard
  • Build workflows visually with Nuxeo Studio, an online configuration tool that eliminates the need for custom coding

Always up-to-date, integrated versioning and lifecycle state for all content, automatic updates of the document lifecycle state based on workflow status

See the Platform in Action

DILA-Customized_UI

Nuxeo has improved the core legal process of the French government , as well as improved relations between the French Prime Minister’s Office and Parliament.

More Resources

Customer video: Discover how the Netherlands Forensic Institute (NFI) uses the Nuxeo Platform for fast, transparent case management for criminal investigations

HD

Watch our Nuxeo for Case Management product demo

Learn the main functionalities of Nuxeo Platform's workflow engine

Compliance

«We must fulfill citizen requests for public information in a timely manner, but it’s a slow, manual process. We must also make sure we never erroneously share classified content.»
  • Fine-grain access controls ensure safe internal and external information sharing and collaboration. Workers can submit requests to gain temporary access to additional documents, subject to management approval
  • Built-in content lifecycle management ensures only the current, approved version of each document is shared (working copy concept)

Analytics

«We don’t have nearly enough insight into our business processes or performance. We need to modernize not only our case management system but also our analytic tools. »
  • Advanced audit logging tracks and continuously monitors all user activity
  • Add custom events to audit log for ad hoc business-specific data and metrics
  • Use built-in visual dashboards and/or create new analytic views of performance and activity data

Why Us

The Nuxeo Advantage:

  • Schema-flexible content model
  • Can be faceted for fast evolving models
  • Support of thousands of fields per object

E-government initiatives are just an example of how you can use the Nuxeo Platform

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Battle-Tested for Critical Workloads

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