Case managers in the insurance and financial services industries today face a landscape of unprecedented complexity. No longer limited to documents and data, cases today may involve image, video, and even 3-D files, and expectations for omnichannel customer experience have never been higher.
Imagine case management done right: inbound documents, images, and videos are sorted automatically with AI, and case managers with the most likely responses at their fingertips, with straight-through processing for the most common response workflows.
Legacy systems have failed to adapt to the pace of change, and offer a disjointed, high-touch case management experience that doesn’t scale to meet 21st-century challenges.
Nuxeo brings all the content and data you need together from any application or repository, with an open-source, low-code platform that delivers full case management capabilities with one modern, holistic solution.
The Nuxeo Platform also offers a full range of traditional features, including:
Discover why Gartner has recognized Nuxeo as a Visionary in the Magic Quadrant for Content Services Platforms.
This paper is for claims executives looking optimize the claims process and improve the customer experience with STP and virtual claims handling.
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